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Customer FAQs
Question: Are the steel boxes leak proof for carrying dishes like sambar and dal ??
Answer: Yes, the boxes are absolutely leak proof.
Question: Food remains hot for long time????
Answer: Upto 4-5 Hours.
Question: will it keep the food warm or hot and if Yes , then how long?
Answer: yes. it keep the food fresh
Question: It is good or not it is broken from inside give answer fast I am wanted to purchase ?
Answer: No its perfect, you can go ahead and purchase
Question: Is this item returnable ?
Answer: No it can be replaced for manufacturing defects only.
Question: Is it air tight ?
Answer: Yes it is air tight
Question: what is the lid material- Plastic or Silicone?
Answer: BPA Free Virgin Plastic.
Question: Capacity...?
Answer: Yes Surely 500ml+350ml+350ml
Question: Can I heat the food on induction using the containers?
Answer: yes but ensure minimum temperature/wattage of induction.
Question: Is the product dishwasher safe?
Answer: yes.
Question: Is it BPA free?
Answer: Yes.. it’s bpa free.. I my experience with this product is amazing.. you can go for it
Question: It is hard and cant be broken easily or not?
Answer: Yes, it is hard and quality is good can not be broken I have been using this product for a long time, no issues so far.
Question: can i carry it in a backpack ?
Answer: yes, you can easily carry in a backpack.
Question: can i get only the tiffin lid rings ?
Answer: we can provide you the lids. You can email us if you want the same.
Question: Lid for stainless steel box is plastic or silicone?
Answer: Its BPA Free Virgin Plastic.
Question: Is it leak proof? Can i carry curd and sa?
Answer: 100% leak proof Yes u can carry curd.
Question: Will you give bag with boxes?
Answer: yes, the bag is included with containers to carry the lunch box easily.
Question: Manufacturing Place of the product?
Answer: Made in india
Question: Is it insulated ?
Answer: Although it is not insulated, you can expect the food to remain warm for upto 3-4 hours.
Question: Tiffin covers are made from plastic?
Answer: Yes.
Question: Is it BPA free (food grade)?
Answer: yes, BPA Free Virgin Plastic.
Question: is the plastic lid cover replacable ?
Answer: yes.
Question: Any other colour available?
Answer: Yes, multiple colour options available on website to choose from.
Question: I hope it must be spill proof ?
Answer: yes it is spill proof and leak proof, you dont have to worry about it.
Question: Can i get 20 pieces of this product?
Answer: Sure you can place bulk order for same product, just contact us through customer care email.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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